Designers
YuTing Kuo, Long Chin, LiFang Wan
Year
2026
Category
Product
Country
Taiwan
Design Studio / Department
Central IT
Three questions to the project team
What was the particular challenge of the project from a UX point of view?
The challenge lay in transforming a hollow compliance exercise into a meaningful act of user visibility. Previously, reviews felt meaningless as efforts were trapped in information silos, disconnected from corporate vision. This isolation was reinforced by a fragmented information architecture that obscured data relationships. Our mission was to build 'Strategic Connectivity.' We moved beyond basic data entry to design a hierarchical visualization linking every task to a larger purpose. The difficulty was creating an interface where users intuitively perceive their strategic impact, turning documentation from a cognitive burden into a value-adding journey.
What was your personal highlight in the development process? Was there an aha!-moment, was there a low point?
A key highlight was architecting the unified dual-pane workspace to eliminate context-switching. During testing, a user exclaimed, 'I no longer need multiple tabs!' This validated our in-place editing model, which synchronizes historical context with active input to remove memory recall friction. Another milestone was the artificial intelligence co-pilot, which transformed raw milestones into professional narratives. Seeing frustrated employees articulate their yearly value with confidence proved our design's impact. Ultimately, we turned a disjointed administrative burden into a transparent strategic dialogue for over 28,000 users.
Where do you see yourself and the project in the next five years?
In five years, we envision this project as a fully integrated strategic engine. We will implement a proactive artificial intelligence roadmap for narrative synthesis and goal-setting. Crucially, we will introduce automated modules to streamline calibration, replacing manual entry with data-driven logic. By eliminating subjective bias, our goal is to establish a frictionless system for evidence-based fairness. We aspire to lead the Enterprise UX field, proving that through automation and transparent design, we can create environments where every individual contribution is objectively recognized without the interference of human error.
